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Use this skill when the user says synthesize this customer feedback, build a VOC readout, group these customer comments into themes, summarize pain points and feature requests, analyze feedback from support sales and interviews, audit our voice-of-the-customer report, show the evidence behind each customer theme, close the feedback loop, or turn one customer request into a product decision. It produces a Voice of the Customer Readout or a VOC Audit with corpus coverage, themes, evidence strength, decisions, owners, dates, and loop closure. It refuses to treat a small or biased sample as the whole customer base. Even if the user only asks for top themes, use this skill so coverage gaps, privacy, opposing evidence, and decision status stay visible.
Claude Skills are markdown + scripts loaded into Claude Code; scanned with the same pipeline.
We found this by crawling public sources and nobody has attested to it. That is how most of the registry gets here, and it is not a mark against the artifact — it only means no authenticated act of publication is on record. An artifact can be the vendor's own and still appear here.
2 critical findings reported by cisco-skill-scanner. The composite score alone does not reflect this — read the per-scanner reports below.
Claude Skills install to a single target, no runtime picker.
nerlo install -- andrewluxem/voice-of-the-customer
Manual alternative: copy the skill folder into ~/.claude/skills/ so Claude Code loads it on next launch.
cp -r -- andrewluxem/voice-of-the-customer ~/.claude/skills/
Install respects the composite badge: Clean proceeds, Caution prompts for confirmation, and Flagged is refused. Write operations require an API token.
3 of 11 scanners examined this package. The rest do not apply to it — language, ecosystem and packaging decide which analyzers can say anything, and a scanner that cannot examine an artifact reports nothing rather than passing it.
v2.0.11
8 findings · 7.6s
v0.3.74
1 finding · 0.6s
v0.1.0
0 findings · 2.7s
v1.4.0
None of the entry points this scanner reads were found in this artifact. What each scanner covers
0 findings · 0.2s
v0.1.0
No source files this scanner can analyze were found in this artifact. What each scanner covers
0 findings · 2.7s
vv0.3.2
No Go packages were found in this artifact. What each scanner covers
0 findings · 0.1s
v0.1.0
This scanner found nothing in this artifact that it assesses. What each scanner covers
0 findings · 0.9s
No report in this scan: govulncheck, osv-scanner, trivy, trivy_image.
1 scan on record. Every scan's full results are retained immutably for 24 months.
| Completed | Composite | Change | Scanners | Status |
|---|---|---|---|---|
| Aug 17, 2026 | Scan Halted | — | agentshield ·n/a: not applicablecisco-skill-scanner: completeagent-audit-kit: completenerlo-behavioral ·n/a: not applicablenerlo-install-instruction: completecapslock ·n/a: not applicablenerlo-multi-source ·n/a: not applicable | rejected |
Findings in files this artifact installs stand as reported; a model re-read the rest and said which ones it believes are false positives. This is a second opinion published beside the evidence, not a correction to it: the per-scanner reports above are unchanged, every dismissed finding is still listed there at its original severity, and the score and the Flagged badge are computed from those raw severities alone. Nothing below moved them.
This review has not run for this scan yet. It runs once per scan, in the background, and is kept; it appears here when it has. Until then all 9 findings above stand exactly as their scanners reported them, at full severity.